Privacy Policy

1. Introduction

Renkin ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

2.1 Information You Provide

• Account Information: Email address, name, and password when you create an account
• Project Data: Data you upload, create, or generate within your projects
• Communications: Messages you send to us for support or feedback

2.2 Automatically Collected Information

• Usage Data: How you interact with our service (features used, actions taken)
• Device Information: Browser type, operating system, device identifiers
• Log Data: IP address, access times, pages viewed

3. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our services
• Process your requests and transactions
• Send you technical notices and support messages
• Respond to your comments and questions
• Analyze usage patterns to improve user experience
• Detect, prevent, and address technical issues
• Contact you about products, services, and updates you may be interested in

3.1 Marketing Communications

If you submit a request for access or contact us through our website, we may use your contact information to send you updates about our product launch, features, and related communications. You can unsubscribe from these communications at any time by clicking the unsubscribe link in any email or contacting us at privacy@renkin.ai.

4. Data Sharing and Disclosure

We do NOT sell, rent, or share your personal data with third parties for their marketing purposes.

We may share information only in the following circumstances:

• With Your Consent: When you explicitly authorize us to share
• Service Providers: With vendors who assist in operating our service (e.g., hosting, analytics), bound by confidentiality agreements
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Used to Improve Services

We may use anonymized and aggregated data to improve our services, develop new features, and conduct research. This data cannot be used to identify you personally.

6. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

• Encryption of data in transit and at rest
• Regular security assessments
• Access controls and authentication
• Secure data centers

7. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your data at any time by contacting us.

8. Your Rights

You have the right to:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data
• Export: Receive your data in a portable format
• Objection: Object to certain processing of your data

To exercise these rights, contact us at privacy@renkin.ai

9. Cookies and Tracking

We use essential cookies to maintain your session and preferences. We do not use third-party tracking cookies for advertising purposes.

10. Children's Privacy

Our service is not intended for children under 16. We do not knowingly collect data from children under 16.

11. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

12. Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes and request your acceptance of the updated policy.

13. Contact Us

For questions about this Privacy Policy, contact us at:
Email: privacy@renkin.ai